Like many of you we have had to make changes to the way we work in the face of the COVID 19 pandemic.

Our Centres have been closed but with the relaxation in Government restrictions we will be reopening our Life Skills Rehabilitation Day Service to existing clients on 8th July.

If you are a client supported by Sandwell MBC you will not be able to attend from 8th July. This is because Sandwell Council is introducing an approval process. That process will involve their public health colleagues approving our plans before you can re-join us. Will let you know as soon as we can invite to to start attending again.

We are in the process of contacting all existing clients of this service with details about reopening and changes we have made to minimise risks.

All other services continue to operate as set out below: 

Contacting Us

We are still dealing with calls to our main number 01384 869961 – please leave a message if the line is busy or out of hours. We will follow up all calls, emails and messages as soon as possible.

You can also use the Enquiry Form on this website or e-mail to

We are still taking Referrals – please use this form.

You can also follow us on Twitter (HeadwayBC) and on Facebook (


Life Skills Rehabilitation Service – From Wednesday 8th July this service will reopen so that all existing clients can attend their regular activity sessions again.

We will be reviewing how our online activities for clients, developed during the lockdown period, may be sustained for those clients who may not be able to access our centres.

Outreach – we are providing a telephone only service at present but we continue to support existing clients and carers and deal with new referrals and enquiries. For general enquiries please contact us ( see above)

Citizens Advice Bureau Service – we are providing a telephone based service only by appointment. If you need advice or support about benefits, financial, housing etc issues please contact us ( see above)

Counselling Service – we are providing a telephone based service only by appointment. Please use this form to make a new referral.

Community Support Service – we are still accepting referrals and dealing with enquiries about how we can support those affected by acquired brain injury  out in the community – please see above for contact details.

Young Adults Service – group sessions are currently suspended.

Carer Group ( Virtual)
We have launched a virtual Carer Group using ZOOM video conferencing – this is taking place every Thursday morning at 10.30 am. It is an informal opportunity for carers to link up during lockdown. If you would like to get involved please contact us so we can provide you with more details.

All other services and groups are suspended until further notice.

Please also our Information  Bulletin

Government Guidance about COVID 19 can be found at:

Tips for Staying Active;

We have pulled together some ideas and tips to help our you stay physically well and cognitively active when Staying at Home as part of social distancing. View or download our leaflet as a reminder.

We have also added;