Advice | Headway Black Country

If you need practical information and advice Headway Black Country are here to help:

Our Outreach Team offer a free, independent and confidential advice service specifically for people with acquired brain injury, their families and carers.

The service can provide information on topics such as: money worries, benefits, housing, employment & disability rights. Please call 01384 869961 or  e-mail to enquire about this service.

This service has limited availability and requires an appointment. Some appointments are telephone consultations.


Other support:

We are affiliated to the national charity Headway UK.

There is a wealth of information and answers to frequently asked questions on their website  – Headway UK

We highly recommend their extensive range of information booklets and factsheets.

Headway Black Country can supply copies of these booklets and factsheets to brain injury survivors, their families and carers if this is easier for you.


If you need legal advice:

Headway UK maintains a list of specialist solicitors who can offer essential legal advice and have agreed to work within the Headway Personal Injury Lawyers Code of Conduct.

It is strongly recommended to anyone wishing to seek advice that they consult at least two or three firms before coming to any decisions.


If you need clinical advice: Headway UK – Nurse-led helpline

Headway UK offers a free, confidential helpline service available to anyone with a question about brain injury – from survivors and carers to students and professionals.  It aims to provide information on all aspects of acquired brain injury including symptoms, rehabilitation and practical problems.

Tel: 0808 800 2244 | Email:

Open 9am – 5pm, Monday to Friday, answerphone available outside office hours. (Calls to the helpline are free from most landline telephones and the following mobile networks: Virgin, 3, Orange, O2, T-Mobile and Vodafone.)


Headway UK Emergency Fund

Headway UK operates an Emergency Fund to help families and individuals cope with the practical implications of a sudden catastrophic brain injury.

Grants of up to £500 are available to provide support to families with savings of less than £5,000.

Applications can be made by survivors, carers, family members, Headway helpline staff, Headway Acute Trauma Support Nurses, Headway Groups and Branches, Regional Co-ordinators, clinicians and other professionals.

See: – emergency-fund


We would also recommend reading “Head Injury (A practical guide)” by Trevor Powell – which is very user-friendly and provides a great deal of information, reassurance and advice.